Be Kind
Be kind, for everyone you meet is fighting a hard battle.
— Unknown
Magic is a vanishing art.
— Bumper Sticker
Before you criticize a man, walk a mile in his moccasins.
— Source: my mom, although usually attributed to Native American sources but could be from ancient Rome and may have roots in Christ’s teaching in the Bible.
Even though this quote is an oldie but a goodie, it seemed fitting for my three day run with aphorisms on empathy. Loosely defined, empathy is the capability to share and understand another person’s emotions and feelings.
I believe that empathy is one of the most powerful tools in leadership, business, and life. By putting yourself in “the other person’s shoes” you can have richer interactions and make better decisions on every front. I am much more effective as a leader if I imagine how my style and actions are perceived by those I am endeavoring to lead. The products that I create or the services that I provide are much more valuable if put myself inside the mind of my customers as I create and deliver them.
Pessimism is a luxury we can only afford in good times, in difficult times it easily represents a self-inflicted, self-fulfilling death sentence.
— Evelin Lindner, social scientist, Auschwitz survivor, Founder of Human Dignity and Humiliation Studies
The severest test of a character is not so much the ability to keep a secret as it is when the secret is finally out, to refrain from disclosing that you knew it all along.
I suspect that this principle of character also applies to the ability to refrain from chiming in when someone in the room is explaining something and you can’t resist what you think is a better explanation. I know that is certainly one of my challenges.
There is a theory which states that if ever anybody discovers exactly what the Universe is for and why it is here, it will instantly disappear and be replaced by something even more bizarre and inexplicable. There is another theory which states that this has already happened.