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Soaring to the Highest Heights
ByHeather. . . those who can soar to the highest heights can also plunge to the deepest depths, and the natures which suffer most sharply are those which also enjoy most keenly.
— Lucy Maud Montgomery, Ann of the Island
I grew up in a home where showing emotions was not encouraged. As I set out on my own I was proud of my ability to maintain an even keel. But as time wore on I came to realize that holding my emotions in check was just a cloak for numbness. A dear friend offered me this quote and I was suddenly free.
In order to soar to emotional heights I had to allow myself the possibility of plunging to the deepest depths. Goodbye even keel. I learned to embrace the lows and reveled in the highs. Sometimes you have to live with the rain. But when the sun eventually comes out — and it always does — the warmth and the light are more glorious than ever.
What’s wrong with online advertising
ByHeatherWhen the news broke today that a crane had fallen in New York City I immediately went to the web in search of video footage. CNN was my first stop. As expected, they had a video clip at the top of the page.
The next two minutes were a stunning realization of all that is wrong with the current attempts to monetize online video. The clip was 75 seconds long. In order to watch the clip I had to endure a 30 second pre-roll advertisement . . . for VIAGRA! …
Persistence
ByHeatherNothing in the world can take the place of persistence.
Talent will not; nothing is more common
than unsuccessful men with talent.
Genius will not; unrewarded genius is almost a proverb.
Education will not; the world is full of educated derelicts.
Persistence and determination alone are omnipotent.— Calvin Coolidge
This is one of my all-time favorite quotes. I have committed it to memory at various times in my life and had it posted on the wall of my office on many occasions.
I am a firm believer that the tortoise always wins the race in the end. Every worthwhile journey is long and arduous. Determination and persistence compel me to continue to put one foot in front of the other and trod on.
Walk A Mile In My Moccasins
ByHeatherBefore you criticize a man, walk a mile in his moccasins.
— Source: my mom, although usually attributed to Native American sources but could be from ancient Rome and may have roots in Christ’s teaching in the Bible.
Even though this quote is an oldie but a goodie, it seemed fitting for my three day run with aphorisms on empathy. Loosely defined, empathy is the capability to share and understand another person’s emotions and feelings.
I believe that empathy is one of the most powerful tools in leadership, business, and life. By putting yourself in “the other person’s shoes” you can have richer interactions and make better decisions on every front. I am much more effective as a leader if I imagine how my style and actions are perceived by those I am endeavoring to lead. The products that I create or the services that I provide are much more valuable if put myself inside the mind of my customers as I create and deliver them.
FedEx Trumps UPS
ByHeatherA few years ago Book of Joe inspired me to open a personal FedEx account. His logic was impeccable and extremely practical. Since then I have shipped numerous packages enabled by the wonderful tools on my account at the FedEx web site. Some of the outstanding features include:
- Create the order online.
- Print the shipping lable.
- Send emails to yourself, the recipient, and any third party when the item is picked up, delivered and if there is any interruption in the delivery.
- Track your shipments based on your account history.
A few weeks ago we moved to Chapel Hill, North Carolina. …
The Squeaky Wheel – Revisited
ByHeatherThe other day I posted how the squeaky wheel doesn’t always get the grease. Sometimes, it gets replaced. I found another variation to this delightful adage on the DesignAday web site.
“Broken gets fixed. Shoddy lasts forever” . . . When deadlines are tight, and there is more work to get done than there are developers or hours in the schedule, it’s not the squeaky wheel, but the jammed one that gets the grease.”
— Jack Moffett
So true. This is my frustration with Apple’s iPods. I have a 3rd generation Nano that has a couple of annoying bugs in the software. I listen to a lot of podcasts and I convert many of them to audiobooks so I can listen in the “faster” mode. Unfortunately, the fat Nano has a hard time remembering that it is set on the “faster” setting. I have to hit menu four times to back out of the current podcast and drill forward two settings menus to remind the Nano that it is still set on “faster.” Then back out two menu settings and drill back into the podcast. I have submitted bug reports to Apple at least a half-dozen times but I am afraid that my little bug isn’t broken enough to warrant a fix.