Spelling

ByHeather

People who can’t spell a word in more than one way are dumb.

— W. C. Fields

I stumbled upon this quote early in my career and have had the opportunity to recite it countless times. I taught high school for two years right out of college and the students were merciless. I moved on to teaching at the college level for many more years where the students were more forgiving but no less astute. Then I made the move to corporate America where, as a business professional, there no end to the opportunities to make presentations or take notes at the whiteboard. Despite my passionate commitment to correct spelling and grammar an occasional misspelling in front of the class or a typo in the PowerPoint deck is inevitable.

Here is where our old friend W.C. Fields comes to the rescue. After discovering a spelling mistake in front of a group of people I simply recite his pearl of wisdom, wait for the mild aknowledgement of smiles, and move on. No need to have your confidence shaken or allow the audience to derail your message. Just move on quickly with wit and aplomb.

The aphorism plays equally well from the audience as it does from the podium. It is a great way to help a presenter through a rough spot if they become unnerved by a typo.

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Government

ByHeather

Suppose you were an idiot and suppose you were a member of Congress. But I repeat myself.

— Mark Twain

As I watched the latest meltdown from the latest cabinet confirmations I can’t help but think that Mark Twain may have been on to something in his assessment of people who run for political office.

It has been obvious to me for a long time that congress is broken. I couldn’t quite articulate exactly how I thought it was broken but I knew something was wrong. And then I discovered Lawrence Lessig’s latest mission. Partnering with Joe Trippi, he is determined to change congress. He makes a powerful case that lobbying and special interests have eroded the very foundations of the constitution.

Change

ByHeather

If you want to defeat any kind of vicious fraud–comply with it literally, adding nothing of your own to disguise its nature.

— Ayn Rand, Spoken by Francisco d’Aconia to Hank Rearden in Atlas Shrugged

I have been a leader in a number of organizations that were in dire need of change. Building a “case for change” is usually difficult. People seem compelled to continue in their dysfunctional ways despite their inefficacy or discomfort. I have learned that sometimes you have to let things fall to the floor and break before you can pick up the shards and create the change that the organization so desperately needs.

Atlas Shrugged struck me as a testament to this approach to change management, albeit with a more poetic and metaphorical approach.

Walk A Mile In My Moccasins

ByHeather

Before you criticize a man, walk a mile in his moccasins.

— Source: my mom, although usually attributed to Native American sources but could be from ancient Rome and may have roots in Christ’s teaching in the Bible.

Even though this quote is an oldie but a goodie, it seemed fitting for my three day run with aphorisms on empathy. Loosely defined, empathy is the capability to share and understand another person’s emotions and feelings.

I believe that empathy is one of the most powerful tools in leadership, business, and life. By putting yourself in “the other person’s shoes” you can have richer interactions and make better decisions on every front. I am much more effective as a leader if I imagine how my style and actions are perceived by those I am endeavoring to lead. The products that I create or the services that I provide are much more valuable if put myself inside the mind of my customers as I create and deliver them.

Be the Best of Whatever You Are

ByHeather

If you can’t be a pine at the top of the hill,
     Be a shrub in the valley – but be
The best little shrub by the side of the hill;
     Be a bush if you can’t be a tree.

If you can’t be a bush, be a bit of grass,
     And some highway happier make;
If you can’t be a muskie then just be a bass,
     But the liveliest bass in the lake!

We can’t all be captains, some have to be crew,
     There’s something for all of us here;
There’s work to be done, and we all have to do
     Our part in the way that’s sincere.

If you can’t be a highway, then just be a trail,
     If you can’t be the sun, be a star;
It isn’t by size that you win or you fail,
     Be the best of whatever you are.

— Douglas Mallock

Man on Wire

ByHeather

When I see three oranges, I juggle; when I see two towers, I walk.

— Philippe Petit

I watched the wonderful documentary Man on Wire last night. It is the inspiring story of Philippe Petit and his lifelong passion to walk a tightrope between the twin towers of the World Trade Center. His dream began even before the towers were built and culminated in a 45 minute walk in the sky on August 7, 1974. The film is especially bittersweet with all of the behind-the-scenes details of the twin towers, knowing their ultimate fate.

Philippe’s quote above was in response to the incessant pleas by the press for an answer to “Why?” There is no why, he insisted. When he sees oranges, he juggles. When he sees two towers, he walks.

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